Prescriptions

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system via the link at the top of this page.

Your NHS account shows you all your current repeat medicine and dosage and you can choose the ones you need.

You can also:

• bring the paper form to the surgery, Monday to Friday

Please note we do not take telephone requests for repeat prescriptions because of the possibility of error.

Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed (see table below). Any problems please telephone the surgery.

We offer a dispensing service from the surgery and if you live more than a mile from a Pharmacist you may be able to collect your medication from our Dispensary. Please ask our staff for further details if you are interested in registering for this service with us.

All our dispensing staff are fully trained and qualified to dispense medications.

Dispensary Opening Times

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our dispensary after 10am on 01588 640573
• fill in our medication query form.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review. If you do not attend a review your repeat medication might not be dispensed.

Find out more about prescription charges (nhs.uk).

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.