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The primary aim of Hands Together LUDLOW is to provide aid for the vulnerable in and around the town of Ludlow in Shropshire, recognising that existing charities and statutory agencies are increasingly under pressure themselves due to financial restraints.
We work through three parallel streams of activity:
1. Networking with existing providers,
2. Coordinating volunteers to provide short-term assistance,
3. Establishing projects to meet longer term needs.
Partnership working is foundational to the collaborative thinking behind all we do.

The following Charitable Purposes statement summarise the work of Hands Together LUDLOW:
• The relief of people in need by reason of youth, old age, ill health, loneliness, dysfunctional relationships, disability or financial hardship, living in Ludlow and the surrounding villages.

A secondary purpose, or method of achieving the primary purpose, could be defined as follows:
• The advancement of community development and the promotion of effective and efficient use of existing charitable resources by building a network of volunteers linking to caring agencies and local businesses in order to fill gaps of provision where they occur.

Portcullis Surgery will be running a Covid clinic at Ludlow Mascall Centre on behalf of South West Shropshire PCN on Sunday 9th January 2022 from 9am to 12.30am.
The clinic is open to patients 12 years and over who need any of the following:
- 1st, or 2nd vaccine;
- 3rd or 4th vaccine (for immunocompromised patients who are 12 weeks from the last vaccine);
- boosters for all patients who are 12 weeks from their last dose.
Patients with severe allergies or who carry Epipens can also come to the clinic as a walk-in as there will be a small supply of AstraZeneca vaccine available.
All patients will have their vaccine status checked before vaccinations are given.
Booking is not required; you can simply turn up on the day until supplies run out.

COVID-19 Vaccine Updates

Details of Covid Clinics over the coming week can be found in the above link.

Healthwatch Shropshire highlights successes during challenging year

Healthwatch Shropshire played a vital role during the past year in keeping the public updated about the Covid 19 pandemic and the constant changes during the early days and weeks of the vaccination programme.  Its recently-published Annual Report 2020-21, highlights the charity’s successes as the team continued to listen to people’s experiences of health and social care services during this challenging time and shared the information with decision-makers.

During the year, Healthwatch Shropshire published 11 reports, based on information gathered through surveys and online focus groups, that included 139 findings and 40 recommendations for improvement.

The reports covered a range of issues including the impact of lockdown on access to services and general wellbeing; families’ experiences of end of life and palliative care of a loved one; and mothers’ experiences of mental health services during pregnancy and the first year of a child’s life. The Annual Report highlights the positive difference the information made in helping providers to improve services, including the Midlands Partnership Foundation Trust that based the development of its new model for Maternal Mental Health hubs on information provided by Healthwatch Shropshire.  

Work has also been carried out on social prescribing for 16-25 year olds, hospital discharge during the pandemic, and a digital audit of care homes websites.  

Vanessa Barrett, Chair of Healthwatch Shropshire, said: “I am very proud of Healthwatch Shropshire during 2020-21. In common with every other organisation, we had to make radical changes to the way we work, but our small team rose to the challenge enthusiastically.”

Lynn Cawley, Chief Officer of Healthwatch Shropshire, said: “We’d like to thank everyone who is helping us put people at the heart of health and social care, including members of the public who shared their stories with us; our amazing staff and volunteers; local voluntary organisations that have contributed to our work; and the providers for listening to the public voice.”


The full report can be found at:

To find out more about the work of Healthwatch Shropshire and volunteering opportunities contact: 01743 237884

Healthwatch Shropshire is the independent consumer champion for health and social care in Shropshire. It gathers the views and experiences of patients, service users, carers, and the general public about services including hospitals, GPs, mental health services, community health services, pharmacists, opticians, residential care and children’s services.  It also has statutory powers that it can use to influence service provision by encouraging improvements.

GP Patient Survey

The annual Patient Survey has now been published and we would like to thank all those patients that completed the survey.
I am also pleased that 91% of patients described their experience of the practice as Good in what has been an incredibly challenging year for everyone. Whilst we have outperformed the CCG average in each question there are still areas where we could be better and we will continue to work to improve these areas going forward.
A detailed report of the findings can be found at the following link: GP Patient Survey (

General Practice Data for Planning and Research: GP Practice Privacy Notice

Please see the link below for more information about the General Practice Data for Planning and Research data collection



COVID vaccination status requests

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:

  • the NHS App which you can download from app stores
  • the NHS website
  • 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than five working days ago. It may take up to seven working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.


Mobile Telephone Numbers

To help our communication with patients please advise us of your mobile phone number.


COVID-19 Request for Fit Notes/Isolation Notes

We are receiving an increasing number of requests for fit notes (a statement of fitness for work) from patients needing to self-isolate.

Patients do not need a fit note for the first seven days of sickness. People unable to work for more than seven days because either they, or a family member, have symptoms of coronavirus (COVID-19) can now obtain an isolation note through a new online service.

The government website states:

The notes can be accessed through the NHS website and NHS 111 online. After answering a few questions, an isolation note will be emailed to the user.

If they don’t have an email address, they can have the note sent to a trusted family member or friend, or directly to their employer. The service can also be used to generate an isolation note on behalf of someone else.

If you are in self isolation as you are in a vulnerable group we are expecting further guidance shortly.

For more information please visit the government’s advice for employees.


You can find the latest information and advice from Public Health England at


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