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Patient Survey – Take Part Now to Help Shape the New Extended Hours Service for local GP Practices

A Patient Survey is now open for local people to help plan longer opening hours for GP practices by Shropshire and Telford & Wrekin Clinical Commissioning Groups (CCGs).

The quick confidential survey takes just minutes to complete and aims to help the CCGs find out who would be interested in the new extended hours service and when people would be most likely to use it.

To take part in the survey click here

The survey closes on Friday, 25 May at 5pm. It is open to all patients over 16 registered at a practice listed with Shropshire and Telford & Wrekin CCGs.

Dr Stephen James, Clinical Director for Primary Care speaking on behalf of both Shropshire CCG and Telford and Wrekin CCG in this joint project, urged people to complete a survey.

He said: “It will really help us shape the service if people can just spare a few minutes to complete the survey. This will help us find out the level of interest in the service and how people would like to use it.

“In particular, the patient survey is looking at people’s preferred days and times for appointment over the evenings, weekends and Bank Holidays.”

If you need help completing the survey, or need a paper copy, for assistance please contact:

Phil Morgan, Primary Care Manager, on 01743 277500 or email:

Repeat Prescriptions

Requests for repeat prescriptions may be made using the post, fax, email or by returning your request sheet from your last prescription to the surgery.

Please note we do not take telephone requests for repeat prescriptions because of the possibility of error.

Online Prescriptions via the Website

Please note, the email address is no longer active and will not be monitored.  Repeat prescriptions should be ordered by signing up for Online Patient Access or using the link below.

Prescriptions can be sent to a local pharmacy of your choice but please check availability of this service with our dispensary staff.

Please allow 24 hours for your prescription to be processed by us ready to go to the pharmacy. You should also allow a reasonable period of time for the local pharmacy to process your request - this is usually a minimum of 48 hrs but ideally 72 hours. Please discuss this with the Pharmacist if you have any questions.

Did you know that we can dispense your medication from the Clun surgery if you live more than a mile from a pharmacy?


When ordering repeat medication from our Clun Dispensary please allow 2 working days for your prescription to be processed ready for collection.

Please note that all prescriptions issued at consultations will be dispensed immediately provided the medicine is in stock 

bottle of pills Order Your Repeat Prescription Online

Online Prescriptions via Patient Access

Did you know you can request your repeat prescription online?

The easiest, safest and quickest way to order your repeat prescription is online. There is no need to make a phone call or visit us; instead computer, smartphone or tablet users can request repeat prescriptions anywhere – 24 hours a day, seven days a week. You can also check what medication you should be taking and when.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

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