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Noticeboard

Flu Clinic

The practice has now completed the annual flu clinic but if you are eligible for a flu injection you can still book an appointment with one of our reception team.

The injected flu vaccine is offered free of charge on the NHS to people who are at risk. This is to ensure they are protected against catching flu and developing serious complications.

You are eligible to receive a free flu jab if you: 

  • are 65 years of age or over   
  • are pregnant 
  • have certain medical conditions 
  • are living in a long-stay residential care home or other long-stay care facility 
  • receive a carer's allowance, or you are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill.

Further details can be found at:

http://www.nhs.uk/Conditions/vaccinations/pages/who-should-have-flu-vaccine.aspx

We will be closed for Christmas on Monday 25th December and Tuesday 26th December 2017- We will also be closed Monday 1st January 2018

Our Health Partnership

We are pleased to announce that The Meadows Medical Practice is now part of Our Health Partnership

OHP

stockxpertcom_id20808191_size0Comments & Complaints

We would like you to tell us about the service we give you at this Practice, whatever it be good or bad. The Practice Manager, Mr Peter Allen, and Dr Juliet L Bennett (Clinical Complaints Manager) will be pleased to hear from you verbally or in writing.

In the case of a complaint we will investigate and we will respond as soon as we can.

The Health Service Ombudsman

The Health Service Ombudsman has published a booklet that describes the ‘six principles for remedy’ in relation to complaints handling and involves:

  1. Getting it right
  2. Being customer focused
  3. Being open and accountable
  4. Acting fairly and proportionately
  5. Putting things right
  6. Seeking continuous improvements

If you remain unhappy after everything has been done to try to resolve your concern or complaint you have the right to approach the Ombudsman.
Tel: 0345 015 4033
Email: phso.enquiries@ombudsman.org.uk
Write: Millbank Tower, Millbank, London SW1P 4QP.

 
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